'Support and Kindness"
Good morning Katherine
I just wanted to thank you for your support and kindness towards A and me over the last two years. When you first met A we had just lost his Dad and then A’s best friend too while A was away with him. We came to your office both terrified that A was getting locked up for something he didn’t do and grieving too.
From the moment you and Toni met us that day you showed us empathy, put A at ease and believed him, when we thought we had no hope, and A was going to get locked up for a crime he didn’t commit. After that visit I could heal and give A the support he needed. I knew that day we were lucky to have you and I was definitely right.
I just wanted you know what a positive impact you had on A and I. It’s not just a job for you, you care about your clients too. As not all lawyers have your empathy and kindness, I’ve met a few unfortunately who are really arrogant.
Regards
AA